Customer care

Payments

The following payment methods are available to pay for purchases on sofable.com :


Paypal

Payment is secure through PayPal, without commissions . Upon online order confirmation, you will come
redirected to the PayPal website for secure payment of the amount due, which will be
charged to the card associated with your account.

Payment method "Pay in 3 installments" with Paypal

Using Paypal as a payment method for purchasing products on sofable.com is
" Pay in 3 installments " mode available. This is a zero-interest loan that can be activated via
your personal Paypal account
with associated bank account or credit card.
It provides the possibility of paying in three interest-free installments on purchases for starting amounts
from €30 up to a maximum of €2000.

For purchases within these amounts, upon confirmation of the online order on sofable.com
you will be redirected to the Paypal website and among the available payment methods you will be able to
select the "Pay in 3 installments" method.
For further information, consult the Information Sheet of Paypal's "Pay in 3 instalments" service


Credit card

By credit card: If you choose to pay by credit card, you will come during check-out
automatically redirected to the xxxxxxxx website, where you can enter your details
payment.
We still need to identify the bank that can offer us this online POS service
to allow customers to pay by credit card. When we have it we will insert it and
we will explain this point better and on the cards that can be used


Bank transfer with DEPOSIT & BALANCE formula

By bank transfer, upon order confirmation you will receive the bank details via email to make the bank transfer.
With this payment method, which can be used for any spending amount, you can perfect the
your purchase with the Down Payment and Balance formula which includes:

  • A 50% deposit upon confirmation of the order which is subsequently placed in
    production
  • The balance of the remaining 50% at the end of production , before delivery

Our customer service is available from Monday to Friday from 9.00 to 13.00 and from 14.00 to
18.00